How do I contact Discovery Vitality?

How do I contact Discovery Vitality?

Call us on 0860 000 628 or leave your details below and we will call you back.

How do I claim money back from Discovery?

Download the Discovery app from the App Store or Google Play, log in and use the scan option to submit your claim. If the claim has a QR code, simply scan the QR code or take a photo of the claim from within the Discovery app.

How do I pay my Discovery medical aid bill online?

All you have to do is set up Health Pay on the Discovery Bank app and link your Discovery Health Medical Scheme membership to your debit or credit card with Discovery Bank.

How do I cancel my Discovery Vitality membership?

Note: Should you wish to cancel your Vitality membership at the end of your three month Vitality Premium Holiday period, you will need to give Discovery Vitality notice at least 30 days’ notice before the end of your third Vitality Premium Holiday month. You can do this calling us on 011 529 7504.

How do I speak to a consultant at Discovery?

Complaints, compliments or disputes

  1. Contact us telephonically on 0860 99 88 77.
  2. Get help faster with our Get Help Service on our website.
  3. Chat to our Ask Discovery service bot on WhatsApp. Save our number, 0860 756 756 to your contacts and ask your question.

How do I contact Discovery by email?

Email to [email protected]

How do I speak to a Discovery consultant?

How do I pay my Discovery medical aid EFT?

Your Discovery Health Medical Scheme membership number Please upload your proof of payment on our website under Medical Aid > Get Help so that we can process your payment without delay. Alternatively, call us on 0860 99 88 77.

How do I make a payment to Discovery bank?

You can choose from the following options: Minimum amount due, fixed amount, statement balance or percentage of statement balance. Select the account you want to pay from. Either a Discovery Bank account or an account from another bank. Select Debit order on the account tile for the credit card account you want to pay.

Can I cancel Vitality at any time?

Yes, you can cancel a Vitality life insurance policy. If you cancel within the 30-day cooling-off period, you’ll be refunded your first premium. If you cancel later than that, you won’t get any money back.

How do I talk to a Discovery consultant?

For any event, you are welcome to contact:

  1. The Discovery Insure contact centre on: Telephone: 0860 751 751.
  2. Discovery Insure Claims on: Telephone: 0860 751 751.
  3. Discovery Insure complaints on:
  4. SASRIA.
  5. The Ombudsman for Short-Term Insurance:
  6. The FAIS Ombudsman (if you are unsatisfied with your Financial Adviser)

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