How long is a warranty under Australian Consumer Law?

How long is a warranty under Australian Consumer Law?

12 months
Depending on the terms and conditions, these warranties may entitle consumers to a refund, replacement or repair if there is a problem. Voluntary warranties usually apply for a set period – typically 12 months. A voluntary warranty forms part of the contract between the buyer and the seller.

How long should a repair under warranty take?

In most cases, thirty days is considered to be a reasonable time for repair under warranty. If the company fails to address the problem, you may have a valid claim for small claims court. It is important to remember that you will not have legal representation in small claims court.

How long is a product guaranteed for?

Generally, a warranty will last for 12 months to two years, although in relation to more expensive goods, it may last longer.

What is reasonable time in consumer law?

Reasonable time, if no time set A contract or agreement for the supply of services usually states when the services will be provided and the date they will be completed. If not, you automatically guarantee to supply the service within a reasonable time.

Is there a time limit on returning faulty goods?

Buy goods online or by mail order or catalogue from an UK (or EU) based business, then the Distance Selling Regulations mean you have a NO FAULT right to return goods, provided you tell them within seven working days.

How long does warranty work take?

While the amount of time varies based on the type of work that needs to be done, a repair under warranty should take less than 30 days. Most insurance and warranty companies require a car to be fixed within a certain time frame, usually between 15 and 20 days, with a maximum of 30 days.

Can I return a faulty item after 30 days?

The Consumer Rights Act 2015 changed our right to reject something faulty, and be entitled to a full refund in most cases, from a reasonable time to a fixed period (in most cases) of 30 days.

Are 12 month warranties legal?

There is no such thing as a 12 month guarantee with the retailer/seller. The length of time you have to return any product depends upon the life expectancy of the product. Washing Machines/Cookers etc you would expect to last 10+ years, therefore you would not expect a fault within the first 6 years of use.

How long is manufacturer warranty?

Bumper-to-bumper warranties typically last between 3 years/36,000 miles and 5 years/60,000 miles, while powertrain warranties can extend up to 10 years/100,000 miles.

How long should goods be fit for purpose?

When a problem occurs within 6 months of you buying the product the retailer has to prove that the goods were of satisfactory quality, fit for purpose, or as described when you were sold them.

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