What happened to FairFX?

What happened to FairFX?

Hundreds of thousands of prepaid card users, including those with Pockit, Anna Money and FairFX, have had their accounts frozen after action by the UK regulator, with many left unable to buy essentials, pay bills or access their cash.

Is the FairFX website down?

About This Site No incidents reported today.

Are FairFX cards any good?

FairFX is viewed very favorably by its users, achieving a rating of 9.1 out of 10 (excellent) over 4,300 reviews on Trustpilot. 91% of reviewers rated FairFX at either four or five stars, one of the highest ratings we’ve seen for any currency exchange provider.

What happens when my FairFX card expired?

9.10 Valid cards can be renewed free of charge. If your card has expired and it has a leftover balance then an administration fee of £2.00, €2.50, $3.00 per month will be applied. Taking care of your card, PIN and other security information is essential to help prevent fraud and protect your FairFX account.

How do I contact FairFX?

Get in touch on +44 (0)20 7778 9300. This line is open Monday to Friday, 09:00 – 17:00 (excluding bank holidays).

Can I transfer money from my FairFX card to my bank account?

At this time it’s not possible to arrange a bank transfer using the balance on your FairFX Currency Card as the source of the funds. This is because our cards are not bank cards and will have no associated account number or sort code.

Is FairFX protected?

Funds in a bank are covered by the Financial Services Compensation Scheme (FSCS) which cover the first £85k of your funds. EMIs like Valitor, the issuer of FairFX cards, use the alternative arrangements, outlined above, called safeguarding.

Can you transfer money from one FairFX card to another?

When you link one or more Family & Friends Cards to your FairFX account, you can transfer money between your main FairFX Prepaid Mastercard® and your linked cards with just a few taps of the app. You can even move it back, if you’ve changed your mind or moved too much.

How do I cancel my FairFX card?

21. You may cancel your order by providing FairFX with written notice of cancellation, by email to [email protected], prior to delivery of your order.

How do I withdraw money from my FairFX card?

You can withdraw up to £1,500 per day, or local currency equivalent, from an ATM using the FairFX Currency Card, although this must be done as three separate withdrawals of £500.

How do I transfer money from my FairFX card?

When the Family & Friends Card arrives, you can share money from your main card through our website or a few taps of the FairFX mobile app. The app makes it easy for you to manage your holiday budget on the go. Select the card you’d like to transfer from and then click the “Family & Friends Card Transfer” option.

Is FairFX covered by FSCS?

Although it is regulated by the Financial Conduct Authority (FCA), it is not covered by the Financial Services Compensation Scheme (FSCS).

When will the old FairFX currency cards stop working?

As indicated in our emails, our old FairFX Euro, Dollar and Everywhere Cards, will stop working on Monday 26th October, 2020. If you’re one of our customers who did not have the chance to upgrade before this date, you can order a new Currency Card, with your balance applied, by logging into your account from 31st October 2020.

Why choose FairFX?

In 2007, FairFX was founded on the basis of getting holidaymakers a better deal on their travel money using technology. Banks charged excessive fees with unattractive exchange rates, and continue to do so. We are proud at FairFX to continually strive to develop innovative solutions to help our customers’ money go further.

How do I get in touch with FairFX?

You can use [email protected] to get in touch with us. Our secure live chat service is run by our friendly customer service team and is available from Monday to Friday, 09:00 – 17:00. Get in touch on +44 (0)20 7778 9300. This line is open Monday to Friday, 09:00 – 17:00 (excluding bank holidays).

Should I use FairFX with my Santander Zero card?

If you have a Santander Zero card, no need to bother with the likes of FairFX – even for a backup there are better choices if you don’t need dollars regularly. If you are able to predict when to convert currencies you can be playing the forex market and be wealthy enough not to worry about holiday costs.